Privacy Policy

Around here at On the https://apexfly.uk, we are centered around doing everything we can to shield any private data that you provide to us. Kindly continue reading this Privacy Notice to see how we use and protect your personal data. Please also read our Cookie Statement, which explains how we use cookies and other similar technologies when you use our websites and applications. If you have any questions about how we handle your personal data after reading this notice, feel free to reach out to us using the contact details provided below.

What kind of personal data do we collect?

Whenever you book an event with us, you will be required to provide certain information, including your name, address, email address, phone number, and payment information.

If you fill in a booking form but don’t complete the booking, we will use your information (which we will have collected using cookies) to check if you need any assistance and whether you wish to complete your booking. For more information about how we do this, please see our Cookie Statement.

There are also various other instances where you’ll provide us with information, for example, if you sign up for alerts or updates, register to use our Website or App, enter one of our competitions, or complete a survey.

Personal data you provide to us about others

If you are traveling with others or booking an event for someone else, you must provide us with their personal data while making the booking, such as their name and age. It is your responsibility to ensure that anyone you have provided personal data about is aware and happy that you have done so and is familiar with how we use and process their information.

How do we handle your personal data?

Once we have collected the information about you, it will be used for the following purposes:

• Bookings: We will use your personal data to provide you with the services that we sell, such as flights, hotels, transport, and other related products.
• Customer Accounts: Information you provide when you set up an account allows us to provide you with services like managing your bookings, personal settings, and access to special offers.
• Communication: We will use the contact information you have shared to provide you with details about your trip, including important information about your destination, safety alerts, and reminders to fill in your Holiday Checklist.

When do we share your data with third parties?

In certain circumstances, we share your personal data with third parties outside of On the https://apexfly.uk. These third parties include:

• Suppliers: If you make a booking with us, we must share your reservation details with relevant third parties such as hoteliers, airlines, insurers, and ground-handling agents.
• Group Companies: Your details may be shared with other companies in our corporate group for purposes described in this Privacy Notice.
• Service Providers: We may share data with companies that provide services on our behalf, such as payment processing, business analytics, marketing, or customer support.

Data Retention

Whenever we have no ongoing legitimate business need to process your personal data (for example, to provide services to you or to maintain records for legal claims), we will either delete or anonymize it, or if this is not possible, we will securely store your personal data and isolate it from any further processing until deletion is possible.

Your Rights

You have the following rights in relation to the personal data that we hold about you:

• The right to access, correct, update, or request deletion of your personal data.
• The right to object to processing of your personal data, or to request restriction of processing, or data portability.
• The right to stop marketing communications sent to you at any time by clicking the "unsubscribe" link in marketing emails.

Contact Us

If you have any questions regarding this Privacy Notice, or to exercise your data protection rights, please contact us at: contact@apexfly.uk

If you have questions about these Terms and Conditions, please send an e-mail to info@apexfly.uk